Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Serenity Property Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, property address, and other information you provide when you contact us or fill out forms on our website.
- Property Information: Details about the property you wish to sell, including condition, location, and other relevant details.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and provide customer support
- To evaluate your property and make cash offers
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
- To send you marketing communications (with your consent)
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct or update your personal information
- The right to delete your personal information
- The right to opt-out of marketing communications
- The right to object to or restrict certain processing of your information
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Serenity Property Solutions LLC
Phone: 406-693-4006
Email: [email protected]